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Refund and Return Policy

refund and return

Welcome to Sellixy.online. Please read our Refund and Return Policy carefully before making a purchase.

1. Nature of Digital Products

Sellixy.online sells digital products such as templates, planners, wall art, stickers, and other downloadable assets.
All products are delivered digitally and are accessible immediately after successful payment.

Because digital products cannot be physically returned, our refund policy is different from physical goods.

2. No Refund Policy (Digital Downloads)

Due to the nature of digital downloads:

  • All sales are final.

  • We do not offer refunds, returns, or exchanges once a product has been downloaded or accessed.

  • We are not responsible for accidental purchases.

Please review product details carefully before completing your purchase.

3. Exceptions (Limited Cases)

Refunds may be considered only in the following cases:

  • You were charged twice for the same product.

  • The file is corrupted or technically defective and we are unable to provide a working replacement.

  • You did not receive the download due to a verified technical issue on our platform.

To request assistance, contact us within 3 days of purchase with proof of payment.

4. File Issues & Support

If you experience:

  • Download problems

  • File compatibility issues

  • Technical errors

Please contact our support team. We will do our best to resolve the issue promptly by providing a corrected file or guidance.

5. Unauthorized Sharing

All products purchased from Sellixy.online are for personal or licensed use only.
Reselling, sharing, distributing, or reproducing our digital files without permission is strictly prohibited.

6. Contact Us

If you have questions regarding this policy, please contact us at:

📧 Email: support@sellixy.online

We are committed to providing high-quality digital products and ensuring customer satisfaction within reasonable and fair guidelines.