Thank you for shopping at Sellixy. This Digital Download Policy explains how our digital products are delivered and how customers can access their purchases.
Digital Products Only
All products sold on Sellixy are digital crochet patterns delivered electronically. No physical products will be shipped.
Accessing Your Downloads
Once your payment has been successfully processed, you will receive access to download your purchased files.
Download links may be provided:
- On the order confirmation page
- Through your customer account (if applicable)
- Via the email address used during checkout
Please ensure that your email address is entered correctly when placing an order.
Download Availability
Customers are responsible for downloading and saving purchased files after purchase. We recommend creating a backup copy of all downloaded files for future use.
If you experience difficulty accessing your files, please contact our support team for assistance.
File Formats
Our crochet patterns are typically provided in PDF format unless otherwise specified in the product description.
Customers are responsible for ensuring that their device has compatible software capable of opening PDF files.
Personal Use License
Unless otherwise stated, purchased digital crochet patterns are licensed for personal use only.
You may:
- Download and save purchased files.
- Print patterns for personal use.
- Create handmade items using the patterns.
You may not:
- Resell, redistribute, share, or transfer digital files.
- Upload patterns to websites, marketplaces, social media platforms, or file-sharing services.
- Claim the patterns as your own work.
- Modify and resell any part of the pattern.
Technical Issues
If you encounter any issues downloading or accessing your files, please contact us with your order number and a description of the problem. We will make reasonable efforts to help resolve the issue.
Refunds
Please refer to our Refund Policy for information regarding refunds on digital products.
Policy Changes
Sellixy reserves the right to update or modify this Digital Download Policy at any time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions regarding your digital downloads, please contact us at:
Email: support@sellixy.online
Thank you for choosing Sellixy and supporting the crochet community.